Eligibility
Returns accepted within 7-14 days of delivery. Items must be unused, in original packaging, and with proof of purchase.
Non-Returnable Items
Custom-made or perishable goods (if applicable).
Process
Contact [your email] to initiate a return. Provide order number and reason.
Return shipping costs are [customer’s/company’s] responsibility unless the item is defective.
Refunds
Processed within 15-20 business days after receiving the returned item. Original payment method credited.
Exchanges
Available for defective/wrong items. Contact support for instructions.
Damaged/Missing Items
Report within 4 days of delivery for resolution (photos required).
